Originally Posted by Chatter

Say my wife and I have joined the family club and both of us are JGC members. At the coming anniversary, both of us require to deduct 2000 miles each for annual fee. If her account has zero miles, while my account has 4000 miles (so 4000 miles in the Family pool), would the annual fee be deducted from the pool or individual accounts? If former, then I am fine, but if latter, I need to get my wife applying a credit card for this purpose.

The JMB website only mentioned the initiate joining fee would be deducted from the pool, but no mention regarding the renewal. I have also called the local office, but the answer couldn’t give me 100% confidence. And unfortunately, JAL doesn’t seem to have any email support other than one for special assistance.