Originally Posted by TXwanderer

The plaque showed up but no challenge coin which is what I would have preferred. I actually called the 1K line and requested one but nothing. Coupled with some recent, frustrating UA operational issues like getting caught in the flight delay / crew time out spiral that results in the international flight getting cancelled 10 hours after scheduled departure for no other reason, my sentiments towards United are at a bit of a low despite having had some fantastic crews.