Originally Posted by
TXwanderer
The plaque showed up but no challenge coin which is what I would have preferred. I actually called the 1K line and requested one but nothing. Coupled with some recent, frustrating UA operational issues like getting caught in the flight delay / crew time out spiral that results in the international flight getting cancelled 10 hours after scheduled departure for no other reason, my sentiments towards United are at a bit of a low despite having had some fantastic crews.
Congrats on the achievement! Maybe look around for an email address for some big shot with MileagePlus and sent them an email? While they might not reply directly, perhaps they'll send it on to somebody who will.