FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Jul 17, 2025 | 9:03 am
  #3765  
expert7700
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Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 Plat, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,489
TLDR: simply put, give us the old interface or I jump ship. I know at least a dozen other users in my small FF circle just as frustrated.

I scroll on mobile, and have used the tool text UI very efficiently. A new interface with dynamic menus that pop up at times will never be as efficient. color on avail search and newer (larger) icons just mean that relative power users will be slowed down. Less data fits on the screen.

We have the classic site workflow down pat. We can do this while we are running through a terminal, near zero/spotty mobile connectivity. With the phone to our ear dealing with an airline agent, tapping the text interface with one hand with muscle memory. It's efficient and rarely is a single step or input slowed down by needing to tap, scroll/refocus while any graphic or page element loads.

I understand why developers or survey results want to refresh stale or basic interfaces: attract new clients and make old boring back end code look new again rather than neglected.

please please don't alienate the many hands that have happily paid 9.99 a month. I never one paused my account, even as the world and leisure airline travel market imploded during 2020.

Reddit made a similar update years ago and soon gave in and spun up old.reddit com to please their core user group that helped them grow over the years. Many years later, old.reddit.com is alive and well.

Last edited by expert7700; Jul 17, 2025 at 10:53 am
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