Originally Posted by
slariz
Ah this is very helpful, perhaps I'll reach out then as I'll also be there in a few weeks. May I ask what email address did you use?
They have so many suite room types and the only difference seems to be view and floor. I currently have a reservation for a "1 King Bed, City View, Concierge Lounge Access, Corner, High Floor - 8th and above, Executive Suite" so I wonder if that would be sufficient.
Sure thing! I agree, there are so many room types. I suggest emailing them to ask if you are in a renovated room, and if not what's the cost to confirm in advance. I'm also only a Platinum, so perhaps titanium or ambassador would have more luck with a free upgrade.
Try
[email protected] and [email protected]
They were very responsive.