Originally Posted by
JJeffrey
I'm curious, what exactly were you trying to accomplish by calling the Diamond desk and arguing with an agent?
I tried to raise a complaint? I didn't call to argue with them. Doesn't change she was making up a policy that doesn't exist.
Originally Posted by
smmrfld
And you’re wondering why your DD interaction didn’t go well?
Honestly, the Diamond Desk agent wasn’t snarky like some of the replies here.
Originally Posted by
cfischer
So why did you bother the Diamond desk with such nonsense?
Clearly I don't think it was nonsense otherwise I wouldn't have called.
A Diamond Desk rep inventing policy that doesn't exist seemed worth flagging. I'm surprised by the strong reaction against me — I thought this forum was about keeping programs honest, not defending poor service.
Last edited by Canarsie; Jul 12, 2025 at 10:22 pm
Reason: Consolidation.