Originally Posted by hungry

But she did PROMISE that (and this is not an issue for me as I have Silver- for now) my friend who is in the exact same scenario WILL be allowed to access the IB lounge in MAD for two reasons a) we are transferring from (she called it) a Long Haul flight (I did tell her its only LHR-MAD but she insisted that bit is classed as Long Haul and the MAD-ALC is Short Haul- I am not making this s*** up! I wish I could have recorded the conversation!) and because b) the ticket and fare is technically Business Class so will get lounge access.