FlyerTalk Forums - View Single Post - Overcrowded Southwest hubs
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Old Jul 10, 2025 | 3:43 pm
  #18  
jjbiv
All eyes on you!
20 Years on Site
 
Join Date: Oct 2002
Location: TOL
Posts: 1,041
One issue leading to crowded terminals is the ever expanding amount of space dedicated to concessions. Airports and their concession operators just can't help themselves and the passenger experience suffers as a result. I just want some simple options with street pricing and app-based ordering and a place to sit while I wait.
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