Originally Posted by
dshafiee
Any recent experiences with requesting a missing stay? In the past it was always quick and I received an email.confirmation confirming it was received. I have submitted the folio twice to crickets.
This was a stay from early June booked via the marriott app.
Hello dshafiee, We'd be glad to assist, but would need you to confirm some account information for security purposes. Please send a Private Message with your full name, the email address associated with your Marriott Bonvoy® account, and the location and approximate date of a recent past stay that has posted to your account. Please also include the reservation confirmation number for the missing stay. Thanks!
Robert V.
Social Media Specialist