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Thread: Laptop recommendations.
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Old Feb 16, 2005 | 7:55 pm
  #10  
ldsant
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Join Date: Mar 2000
Location: Seattle WA
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RD:

I realize that you are much more of a "technogeek" than I will ever be. That being said however; I really would not recommend you go with a DELL laptop. They are a piece of crap imo. Although I TOTALLY agree with you re: IBM and their lack of service (I purchased a T41 this summer and have had nothing but problems with it as well as IBM NOT living up to the service agreement I purchased extra for), I have to say - Dell makes wonderful desktops and horrible laptops/notebooks. As far as their service. . .it's outsourced to India, follows a script, and Dell does not seem to really care about customer satisfaction.

I have a new Toshiba and need to say that it seems to be a nice little machine. It's the newest out there and it runs rather well, keyboard is great, etc. I just think that you should be aware that Dell isn't exactly a stellar customer service company imo. . .
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