Originally Posted by lsprice

Are others still experiencing this issue regularly when trying to book AA award flights through Alaska? I read every post in this thread and didn't see a good explanation for the "We're sorry, we aren't able to confirm space on these partner flights. Please try again and choose different flights, dates or cities." error at the very very end of the process despite space showing on Alaska's and BA's site - other than "Alaska's IT sucks" or "maybe it's AA's issue". I've called Alaska twice and not gotten a good response other than general IT issues related to integrating Hawaiian and IT being busy around the holidays.
I'm new to Alaska, c/o Hawaiian CCs and some Amex transfers, and it's super frustrating to not be able to rely on Alaska's site to accurately display AA availability. I've booked a couple of test flights, which have worked (others have not). But I don't think the $12.50 partner fee is refundable even within 24 hours, so I can't keep doing that just to test Alaska's IT. I guess calling Alaska is the best/only way to know if flights are actually bookable without trying myself? Any other ideas or explanations for what's going on? Thanks!