<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Can I help you:
travelmad478
You should have been offered an invitation for the Arrivals Lounge they are onboard.As I said before they have been reprinted an now have the directions to the lounges at T1 T4 and LGW.You should not have been given a Fastrack for immigration at T1 as there is no such facility yet.All Crew have been told about this I will have a reminder sent out.</font>
Yes, I did find it a little odd that I got the Fastrack card, considering there is no Fastrack lane at T1! (I was VERY happily surprised by the extraordinarily short queue at immigration in any case.) Thanks for your help on the reminders. If you have any influence in the sign-posting department, that will be an added bonus!