FlyerTalk Forums - View Single Post - Issues, bugs and glitches on ba.com website [2025] [Please keep thread clutter-free!]
Old Jul 8, 2025 | 3:12 am
  #936  
fluffymitten
 
Join Date: Dec 2014
Location: London, UK
Programs: FB Platinum / MM Senator / BAC Silver
Posts: 1,650
After not receiving the booking confirmation and unable to find any ticketing information on the website, I emailed the GGL team.

They confirmed I am indeed ticketed, which is a relief. However, they said "I'm afraid I was unable to send a copy of the e-ticket receipt due to an error within the booking, as not all the payment card information was updated". They successfully put a hold on my credit card so they did get all the payment information. What they have done with it, is a different matter entirely

I also asked the team where I can view the ticket number when looking at the booking on the website and will update should they confirm one way or another.

I ended up reinstalling the BA app and could see the ticket number in there.
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