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Thread: Why does M's Website SUCK?
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Old Jul 7, 2025 | 4:25 pm
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SPN Lifer
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Originally Posted by Jon Maiman
I experience issues fairly regularly on both the website and in the app. While it hasn't cost Marriott business yet, it has come close a few times (e.g. booking an IHG stay instead). While I hope they improve the quality of the website and the app, I am not optimistic that will happen.
Perhaps this will motivate Marriott.

Booking elsewhere because unable to log-in to Bonv°y website? 😮

Yet Marriott may not be aware of the revenue loss from all their website issues.
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