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Thread: British Airways did not offer hotel - will they refund?
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Old Jul 7, 2025 | 9:02 am
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mikeyfly
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Originally Posted by KARFA
It’s disappointing BA can’t even properly service a cancelled flight at their home hub. Whilst I personally would be fine and confident booking my own hotel and waiting for vouchers, what must other passengers think.
Couldn't agree more - when I've mentioned this before, the attitude of some posters has been "everyone must have means to sort themselves out" but it's not always the case. Many people could be on a budget, perhaps haven't a credit card as they are young... or elderly and not able to crack on and self book on their smart phone. At LHR - this should be a seamless experience - especially at 16.00hrs
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