Originally Posted by itaexpat

The last leg of my most recent journey, over 3500km, was cancelled, and about a month later I received my compensation: a voucher for 940 USD plus, I think, the cash refund of an upgrade option I had purchased for the cancelled leg, which also resulted in downgrading on the new flight. This is way more than I expected, since the other time a similar incident has happened to me, my compensation had been a 800 USD voucher. Perhaps $940 already includes compensation for downgrading? Theoretically the cash refund is still pending approval, so maybe I won't get it after all.