Originally Posted by
Stranger
Semantics. You never "deserve it. It's just a carrot.
If I don't like what happens, instead of going for 3MM, Ill move my business to AF/KLM/WS. Not that I really want to, but given how AC has thrown us in Calgary under the bus, we'll haveto see what they "deserve." :-)
I mean "deserve" from their perspective. They don't run the loyalty program to be nice. They run it because they think it will make them more money than not running it.
And in that context, status is very different from points. If the only thing that changes from giving someone status is they stop collecting bag fees, that's not what they want. They want you to pick AC over a competitor
because you won't have to pay the bag fee.