FlyerTalk Forums - View Single Post - Ridiculous terms of cancel my flight form
Old Jul 2, 2025 | 8:41 am
  #8  
Misco60
 
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: OW Emerald ǀ Star Alliance Gold
Posts: 3,558
I'm with the OP on this one: it is ridiculous that BA can't easily tell you what the refund will be before you commit to cancellation.

Even if I knew what the refund should be, I wouldn't trust BA's IT to calculate it correctly, or trust BA to deal with the matter fairly if I believed they had made a mistake. I'd like to see the figure, on screen, before pressing that button.
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