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Old Jul 1, 2025 | 8:41 pm
  #790  
pf007
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Originally Posted by BernardBlack

I am now finding that, even though SYD-HND or MEL-NRT are availabe in J, then HND-SFO or HND-DFW are available the next morning (under 24h) in F, I am not being offered the mixed-cabin result. Is there a hack to forcing this to be available? Or is this something they will construct over the phone if I call them?
for mixed cabin redemptions you've always had to call their CS (except for very specific city pairings as you mentioned)

Yes for mixed cabin redemptions they'll calculate the miles pro-rata, as has always been done



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