Tillydog1971 first time poster here, based in UK, this was their response to me, as I only only see 1200 ereward points - 250 avios - i asked if a glitch or new redemptions going forward is iberia logo isn't loading but allowing me to redeem usual amount.

"We are actively working directly with our voucher distributor to allocate more stocks of the popular brands. You will be able to see the option on the website when stocks are available or when there is no indication that a particular brand is out of stock. Please take advantage of the opportunity to redeem another voucher option on the website.

Please let us know should you need further assistance. Your patience is greatly appreciated.


Best Regards,"