BA is not showing up in my account as per my upthread post.

I sent an inquiry last week and this is what they replied

.................................................. .........................................

Thank you for reaching out to Member Support.

I have escalated your concern to the appropriate parties to help us resolve this issue and I will get back to you once I have an update from them.

.................................................. .................................................. ..........

My suggestion is, for those who sees the BA option, but only the lowest redemption value, PLEASE send an inquiry to eRewards. Apparently this is an IT glitch that has causing such weird thing. IB's image is broken on my account screen but it is redeemable. BA is comoletely missing.