Originally Posted by
cfischer
That's nonsense. HUCA. 1h50 schedule change allows for a free re-booking. Does it show 'free change' online? If so, you can try that as well.
HUCA works and I got the change.
Because it didn't show as a free change online (the agent didn't know why), she couldn't do anything on her own. She needed to "call another desk" and "they made an exception". I didn't ask for details -- just politely said thank you for helping.