Originally Posted by
Dave Noble
Indeed the poster hasn't given the routing, but I would think it unlikely that the airline would replace an aeroplane with both business and economy with an aeroplane with economy only on a journey of over 3500km. I suspect that the various suggestions that 75% is due may well be incorrect. 30% or 50% would give only 7.5k or 12.5k vs 15k if DL refunded the difference in cost - this does assume that it was a single sector redemption. If the redemption covered more tan 1 sector, it may well be that the 3750 already provided meets the mandated level
If SkyTeam777 can post the routing, it will be possible to see what , if anything, extra is due
AMS-OTP-ATH, flew business to OTP, but downgraded to Y on the shorter sector. It seems like not much will be due, but still may be worth filing a claim for at least something. The flight was packed and truly uncomfortable. Sat on the plane for 45 mins before and after landing, too. Might use an EU claim service to work on it, if Tarom doesn't reply.