Spent a quick night at the Centric Philadelphia recently. It’s the only Hyatt option in downtown Philadelphia while the Bellevue remains closed for renovation.
My arrival was a bit awkward at first; while toting my bag up the stairs to the second-floor lobby a passing staffer practically yelled “Checking in?” at me. Once I reached the desk, though, the same staff member was chatty in a genuinely friendly way, and was even more excited to welcome me as a Globalist staying for the first time. He explained the breakfast benefit, answered my question about dinner options in the area by giving me a detailed list of nearby restaurants broken down by cuisine and cost, and let me know that I’d been upgraded to an Executive Suite.
The room was plenty spacious for one person, though more of a junior suite in practice. New, modern, but lacking personality, at least to me. The breakfast buffet at Patchwork was fairly basic and the quality wasn’t worth the $29 menu price, but as a complimentary Globalist benefit was perfectly sufficient. I’d stay here again for the night credit and Globalist recognition if in downtown Philadelphia again this year, but looking forward to seeing the Bellevue once it reopens.
Here are some room photos. I stayed in the -02 tier suite, the same type reviewed in the very first post in this thread about three and a half years ago. Comparing the photos, it looks like the hotel has kept the rooms in great condition – mine looked brand new.
I liked the map with local highlights in the elevator - great way to reinforce the Centric brand's value proposition, that you're staying in the middle of everything.
Giant screen in the ground-floor entry lobby soliciting TripAdvisor reviews
Breakfast at Patchwork