FlyerTalk Forums - View Single Post - Hilton Diamond Member 48 Hour Room Guarantee

Jun 27, 2025 | 4:12 am

#14

remymartin

Join Date: Jan 2012

Location: HEL

Programs: spg ltp, ihg, all, hilton. OWS, STE+, *G

Posts: 5,992

Quote:

Originally Posted by arf1410

I'm trying to understand how this 48 hour in advance guaranteed reservation works. Can the hotel say, "Ok, we guarantee you the presidential suite at $10,000 USD a night?"... Or a regular room, but instead of $200 a night, $750 a night? Its appears the concept of "rack rate" is now a thing of the past. Has anyone called up to the Diamond help line to ask about this?

There's some information here: https://www.flyertalk.com/forum/hilt...gaurantee.html

The T&C: https://www.hilton.com/en/hilton-hon...Hour_Guarantee

In short - if a property is sold out you can book a room and someone might need to be walked. I've seen the now gone Tropicana offering a base room at 10k$ a night as a diamond guarantee.

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