FlyerTalk Forums - View Single Post - Identity verification process - recent experience?
Old Jun 26, 2025 | 1:58 pm
  #6  
pained
 
Join Date: Jun 2025
Location: MSP
Programs: Delta PM; Via Amex Plat: HH Gold, Marriot Gold, Hertz Pres Circle, Other's I don't think about...
Posts: 4
Originally Posted by woodenshoe101
I will answer my own question (which I asked due to horror stories in old threads) - it took about 2 hours to clear the hold. I did need to reset my password using a naive browser, because the ones I was previously logged in on still wouldn't let me update my password.
I also received an email stating "Your recent SkyMiles® account request has been completed." a few hours after submitting the web form. I was unable to reset my password and am still locked out waiting on further response from the support email. The fun continues.... at least I don't need to book travel urgently, let alone actually check in and fly...
pained is offline