Originally Posted by
fassy
Concerning… second report of this behavior.
Really not acceptable. The check-in should not allocate seats in the „wrong“ cabin.
Again, it seems either the FAs keep ignoring the need to move the curtain, or the system is broken and they do not get that information.
I would write back and insist, it is not about the seat but denied service which you paid for. I would even claim downgrade compensation. Just to prove the point.
Same report coming twice I think. Now just with responses from customer support.