Originally Posted by
ani90
Not sure if still attached but probably was because after sitting at the gate for about 50 mins, a family got a bit frustrated and opted to deplane (and did). At that time the app was now updated to 'returned to gate' when we had never left.
lincolnjkc gave the technical explanation. The parking brake had been released; you “left.” In order to open the door again, the brake had to be re-engaged and the door opened; you “returned.” It appears that the flight was scheduled for a 10:10 arrival and you arrived at 10:15, officially on-time. So, no, UA wasn’t lying or “quoting the wrong reasons for [a] delay” — in fact, there
was no delay.