Originally Posted by
fassy
Concerning… second report of this behavior.
Really not acceptable. The check-in should not allocate seats in the „wrong“ cabin.
Again, it seems either the FAs keep ignoring the need to move the curtain, or the system is broken and they do not get that information.
I would write back and insist, it is not about the seat but denied service which you paid for. I would even claim downgrade compensation. Just to prove the point.
Agreed with the downgrade compensation - unfortunately likely to be 30% or 50% of the total fare (excluding taxes), but still better than nothing.
This sort of behavior by SAS is appalling!