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Old Jun 26, 2025 | 2:56 am
  #8  
Scandinavian traveler
All eyes on you!
5 Years on Site
 
Join Date: May 2018
Location: London
Programs: SAS Gold, Hilton Gold, OneWorld Sapphire
Posts: 490
Originally Posted by fassy
Concerning… second report of this behavior.

Really not acceptable. The check-in should not allocate seats in the „wrong“ cabin.

Again, it seems either the FAs keep ignoring the need to move the curtain, or the system is broken and they do not get that information.

I would write back and insist, it is not about the seat but denied service which you paid for. I would even claim downgrade compensation. Just to prove the point.
Agreed with the downgrade compensation - unfortunately likely to be 30% or 50% of the total fare (excluding taxes), but still better than nothing.

This sort of behavior by SAS is appalling!
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