FlyerTalk Forums - View Single Post - HK Express moving to Terminal 2 at HKIA?
Thread: HK Express moving to Terminal 2 at HKIA?
View Single Post
Old Jun 25, 2025 | 7:22 pm
  #83  
kamchatsky
30 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Feb 2006
Location: Sydney, Australia
Posts: 1,632
Originally Posted by CX860
Then they just shouldn't be selling CX-UO connections.

Faff about with APMs, have to look at some unnecessarily complicated chart to figure out whether I have lounge access and will be fed on the plane if i want to eat. Don't they also not do seat assignments? Its just embarrassing. If I booked something like JFK/LHR-HKG-DAD and was flying CX for the first time, I'd just be ... is this and fly someone like SQ or BR who manage to get me all the way through in a civilised manner next time.
What percentage of UO passengers are part of CX-UO itinerary, compare to single UO flight to destination? I bet it would be a small number. Therefore from CX management's point of view, they are taking the risk of alienating a small number of passengers, compare to providing cheaper price for most passengers due to lower cost of gate fees.
kamchatsky is offline  
Reply