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Old Jun 24, 2025 | 5:27 pm
  #16  
QRC3288
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Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,238
Originally Posted by ConfusedCanadian
60 minutes to make a connection at 1:40 in the morning... What do I need to look out for?

Hi everyone,

First time flying CX and first time transiting through HKG, so I could use any advice you can provide.

In a little over a month from now, I am flying this itinerary.:

Flight CX501 from NRT to HKG, departure 21:40 arrival 1:40
Flight CX820 from HKG to YYZ, departure 2:40 arrival 5:45

I am aware of the fact that arrivals are on Level 5 and Departures on Level 6, so it's not like I can just get off one plane and go straight onto the other. I also believe I have to go through a gate to get back up to Level 6 -- hoping this might be automated, but not sure. I know I'll have to hustle, but does 60 minutes give me enough time to catch my next flight?

Also, slightly concerned about any checked baggage making it onto the next plane. I'm considering flying carryon only, but worried about the 7 kg weight restriction. Is that something that's strictly enforced? If I board with a backpack, are they going to weigh it to make sure it's under 7 kg?

Any advice would be appreciated; I am saving a lot of money with this somewhat circuitous itinerary, but it's only worth it if I can make my connection!
Alright I finally finished writing something very long out i did over a few days. All my content, but thanks to ChatGPT (or maybe no thanks depending on what you think) for the organization / bullets / numbers. Otherwise it was a mess, but saved me some time!

A few points to add to the good ones above:

General Mindset: You Probably Don't Need to Hustle

  • You probably don't need to "hustle," in the sense of the term as I believe you're using it.
  • Your fate will mostly already be decided by CX by the time you arrive. (My meaning isn't to drag CX—just that you don't need to be too stressed, CX is really good at this.)
  • I used to live in N America and am v familiar with what you're thinking, I believe. In N America basically you can just get screwed and miss your flight because of bad luck in the terminal or gates far apart or something like that. Here, it's really hard to miss a CX to CX tight connection at HKIA since the staff are watching it and escorting you if tight. You'd basically have to arrive with a comfortable amount of time, and monkey around yourself to miss it. HKIA / CX are quite remarkable and once you live here long enough you really become thankful for it compared to what can happen transiting elsewhere.

How CX Handles Tight Connections

  • If CX deems your connection is tight, CX staff will be waiting for you at the jetbridge of your arriving flight and will escort you all the way to your departing flight, along with anyone else on your inbound who shares your itinerary. This is usually for tighter connections.
  • If they deem your connection isn't too tight, or if transit security has no issue, they’ll simply post your next flight number on the board as you exit your flight.

What You Can Do If You're Nervous

  • If you are really nervous and no escort is waiting for you, there are always uniformed CX staff upon deplaning each flight.
  • You can talk to them, tell them your itinerary, and ask them to radio ahead about your presence. (In practice, this won’t change anything—they already know—but it might make you feel better.)

In a Nutshell

  • Yes, 60 minutes is tight in the sense that if you get a 90-minute delay on your inbound, you're probably missing your connection—but that's life.
  • It’s not tight in the sense that if your flight is on time (or even a little late), you’re probably going to be fine.
  • You're likely to be fine even if you land 20-30 minutes late. At that point, CX staff will definitely be waiting for you.
  • If you do miss your flight, CX staff waiting at your arriving jetbridge will tell you.
  • You’re not going to have to do a mad dash through the airport wondering “Will I / won’t I?!?!”

Airport Logistics: Simple Flow

  • The flow is very simple:
    1. Arrive downstairs.
    2. Walk to the transit point.
    3. Check your travel details and clear security.
    4. Go upstairs to departures.
  • There are many transit points at HKIA.
  • Occasionally, depending on your arriving and departing gates, it may be slightly wiser to use a different transit checkpoint than the arrows are pointing you toward.
  • But you’ll be fine regardless of the one you choose.

Useful Tip: Familiarize Yourself with the Terminal Layout

  • HKG is basically a long spine from Gates 10–35, with four spokes in a symmetrical pattern.
  • You can ignore:
    • Gates 200+ (non-CX flights)
    • Gates 12–21 (narrowbody only, not you)
  • Here's a good image of the terminal layout (source credit: Checkerboard Hill):

    https://www.checkerboardhill.com/wp-...ruary-2023.jpg

Taxi Times: A Small Variable

  • Although taxi times have slowly improved since the center runway reopened as part of the 3-runway system, HKG introduced mainland China-style super looooong taxis ever since the opening of the new north runway a few years back.
  • It can be up to 20 minutes in the unluckiest scenario (north runway arrival, taxi around the north end of the center runway, waiting for a few planes along the way, and getting an arrival gate like #1-4).
  • It’s frequently more than 10 minutes of taxi time.

Context: Cathay’s Transit Game is Strong

  • Cathay (and HKIA) have a near-perfect blend of O&D and transit business.
  • Cathay “quietly” (versus an obvious suspect like EK in DXB) runs a huge transit business at HKIA.
  • There are massive long-haul to short-haul transfer banks:
    • Early morning: ex-Europe / ex-North America / ex-Oceania
    • Late afternoon / early evening: ex-North America / ex-Oceania round 2
    • Late night: to Europe / North America / Oceania
  • Throughout the day, there are continuous intra-Asia transfers starting from late morning through early evening.
  • HKIA’s lucky geography—northeast corner of Southeast Asia and southwest corner of East Asia—is super convenient, net-net, for passengers with a lot of itineraries to/from/within Asia
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