FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Jun 24, 2025 | 2:23 pm
  #3666  
sinalet
All eyes on you!
15 Years on Site
 
Join Date: Jun 2009
Location: SFO
Programs: UA*1K
Posts: 289
Not Ready for Production Yet

Here are several issues with the new "experience" that need to be fixed before a broader rollout:
  1. My saved "Flight Availability" dropdown is a mess. First, it's not sorted in any logical way. Second, it contains countless deleted or outdated searches some from years ago!
  2. The "Connection Preference" setting for all my saved searches has been lost and reset to the "Any" default. Most of my searches were saved as "Direct/Non-Stop Only" but now all of my searches return connections.
  3. Similarly, all of my "Saved Queries" have lost the multi-day search preference defaulting to "Exact date" in both directions. Most of my searches were saved as "+/- 3 days" but now only return a single day.
  4. Inability to edit saved searches. After clicking "View All Saved Queries" the option to "Edit" the query is missing with only a magnifying glass to "execute" or a checkbox to "delete" any given query.
  5. Many of my "Saved Queries" result in no data being returned in the "Available Classes" column producing an empty white box instead of fare classes and numerical availability.
  6. My date format setting of "YY/MM/DD" is being ignored with dates in the new email alerts printed as "DD/MM/YY" causing significant confusion (particularly since you don't use 4-digit years!).
Fortunately, I'm seeing the old experience again which is great. Please fix the above before flipping me or others back to the new one!
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