FlyerTalk Forums - View Single Post - Row 13 was not an exit row
View Single Post
Old Jun 22, 2025 | 9:37 pm
  #1  
pichalite
40 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Aug 2016
Programs: AS Silver | AY Silver | OW Ruby | WOH Globalist | IHG Platinum | HH Gold | MB Gold
Posts: 307
Row 13 was not an exit row

I recently booked a biz-fare from SFO to LAS which let me select the row 13. It definitely showed me as exit row during seat selection. Onboard, it seemed to be 4-5 rows behind me. I tried to check various maps in SeatGuru and none of them matched. I was super annoyed since I booked this flight only because I could select extra legroom seats.

Customer support gave me a 1x $50 voucher on 1-person name for 3x passengers after a lot of push back. They kept repeating I was seated in the the seat selected. They were annoying af with zero comprehension skills.. like which part of "Ihe seat I was seated was not extra legroom as shown in the website during seat selection" was confusing? Is this the best I can get since I explicitly did not pay for seat?
pichalite is offline