Originally Posted by
b12e
In the other direction (as a Voyageur holder) it allows me to sign up for Accor Plus and even pay with points - so it knows about my profile and Voyageur card.
However after signing up and completing "payment" with points, nothing happens. Points aren't deducted, no confirmation email, nothing. Just a confirmation page that says
So yeah, I'd also take whatever customer service said with a bag of grains of salt. A single grain probably won't cut it.
Also, just to remind everyone:
https://help.accorplus.com/hc/en-au/...ith-Accor-Plus
I remember last year I had the exact same situation as you: points were never deducted, never got the confirmation email, absolutely nothing happened later.
About the link in your message... actually, you can have both ALL Signature and Accor Plus, it's just another mistake from Accor IT team.