The FCT in itself with the concept and the setup is First Class … but service in Frankfurt in the FCT is lacking, sometime overcrowded (once I told them i will exit and walk back to the terminal myself to the FCL), and the catering is certainly sub-par. A lot of improvement needed actually.

When it comes to ground service (not so much related to FCL/T), arrival service is certainly inconsistent and lacking in some LHG locations - namely ZRH, GVA for example for FC/HON members.