FlyerTalk Forums - View Single Post - Record Time for Very Unsatisfactory Response to a Complaint
Thread: Record Time for Very Unsatisfactory Response to a Complaint
View Single Post
Old Jun 16, 2025 | 5:18 pm
  #50  
lost_in_translation
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Apr 2015
Programs: Some
Posts: 6,649
Originally Posted by KeaneJohn
In fairness to BA here it does say lounge provision *where available*. If one isn’t available there’s no lounge. I know at KRK when the route resumed BA didn’t want to use the lounge initially due to lots of complaints so they didn’t initially contract it.

That said at PMI I’ve seen lots of people missing flights due to the passport and security queues at PMI so I wouldn’t be wanting a lounge there.
The lounge that’s currently missing is AFTER security and passport control. Can you please explain how going to this lounge would cause someone to miss a flight due to queuing? Or is this the usual reflexive BA defence squad nonsense post that appears in this kind of thread?
lost_in_translation is offline  
Reply