FlyerTalk Forums - View Single Post - Consolidated "Points Posting Problems: Points Missing, Delayed or Not Posting" thread
Old Jun 16, 2025 | 8:13 am
  #505  
aww3583
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Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
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Originally Posted by tmm85
None of my AMEX points have posted this month from my Surpass card, statement closed and paid in full over a week ago. AMEX says they sent the points over and are waiting for Hilton to accept them. Hilton rep couldn't give me any useful info and just opened a ticket, and said I would hear back from them in 5-7 business days.
Hilton refused to open a ticket for me until I waited the full 12 weeks they're allotted in the T&Cs.
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