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Old Jun 15, 2025 | 12:40 pm
  #26  
RedChili
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15 Years on Site
 
Join Date: May 2008
Location: ARN
Posts: 3,609
I have a problem that may or may not be related to this issue, but it's definitely an IT problem.

I've tried to sign up my son for a EuroBonus account, but I'm not able to log in to his account. I've tried resetting the password several times, but I always get the following error message: "Sorry, we couldn't find you with this login ID and password combination. Please try again." The error message pops up in all browsers, and in the Android app.

Any idea what I could do about it?
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