Originally Posted by
fassy
You have to call in. They usually waive phone booking fees for itineraries which cannot be booked with their crappy online booking engine.
Do you, or anyone else have the right number to call from Canada/USA to make a redemption? I've got an itinerary with availability both on SAS's site and the Korean site. Each leg seems fine on it's own, then I search it altogether and it shows up on the SAS site, but when I click the business class, it starts thinking "getting price" or whatever, then errors out. It doesn't seem like phantom availability, because again neither one seems problematic on it's own. I don't think the itinerary breaks any rules, since the SAS search engine spits it out. So I wanna call them and see if they can book it for me, OR at the very least tell me why it doesn't work. But their website seems to go out of their way to avoid showing any contact info. Through some googling I found some scandinavian based numbers and I did find a 1-800 number, but it's closed and they didn't list when it was open and since it's the weekend, I figure it could be a while. But I don't even have a reservations number, let alone any specific Eurobonus number (if that's needed)