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Thread: Pre-departure beverage / PDB - experiences, questions, complaints (2024-onwards)
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Old Jun 13, 2025 | 12:12 pm
  #357  
Global321
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Originally Posted by anc305
Lots of people do care and that is one of AA main problems wanting to be a " Premium " airline. Being well presented and delivering good service costs nothing. But AA and the Union belive it is optional. Folks connecting off BA, JL, QR , CX do notice things such as this. US airlines have very low standards but are protected on domestic routes.
I think AA is all for it, but doesn't really have the #@#@# to do anything about it.

Putting BA with JL/QR/CX is very odd. BA service is sliding and getting closer and closer to AA/UA/DL.

The change in boarding process is encouraging. It does seem like there is a (slight?) uptick in PDB.
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