While possible, it’s also very plausible it wasn’t about considering long-term costs, but doing the pleasing wall-street, short-term growth thing to get people on board, then figuring out later what to do.

Chase and ex already had penetrated the premium travel card market, and C1 was looking to get in, not to mention shed its below average reputation of years past. By offering the perks they did, and premium experience at a less premium price, they did it. But now they are at the figuring out what to do crossroads. Chase went through the same thing when they introduced CSR, though maybe a bit to a lesser extent since Amex really the only game in town prior.

not sure nerfing guest access is the right way to do it, and I’m pretty sure C1 isn’t going to have nearly as many to spend at 75K level that Amex can. But I’m just armchair quarterback here.

also worry that the C1 is the first, but not last, to cut PP guest access. I sure hope not. Kind of feel like Amex and Chase will have a harder time at their AF levels to justify guest access guts.