Originally Posted by
thrower
Happen all the time in my Asia booking. The App said the hotel is paid, but it's not. Instead I often settle the bill at the hotel.
Same experience here. I just checked out of the Mercure Singapore On Stevens hotel on a booking that was fully non-refundable ("The amount due is not refundable even if the booking is cancelled or modified").
Confirmation email says nothing is left to be paid at the hotel - however my card was never automatically charged. I made the payment only when I checked out of the hotel.
