Thanks, those are options I hadn't considered.

I actually wrote to Beth and to Customer Care. Customer Care responded within 2 hours and gave both me and my wife (who was unaffected other than she had to put up with me the entire time ) each 7,500 miles. Much more than anything I would have expected. They are also forwarding my complaint to DTW management and starting an investigation. I'm very happy with the resolution, but just want to make sure that policies were enforced properly (if the policies are not clear, that's another problem). From what the FAs said on the flight, it happens a lot more than what we think.