Originally Posted by
ElevatorEnthusiast
That's odd - perhaps the Lurker team here can assist.
I hoped so too, but unfortunately wouldn't get further than general copy-past phrases with Lurker:
We’re very sorry for the inconvenience. As per the Terms and Conditions of the transfer program, once points are successfully redeemed by the receiving airline—in this case, Turkish Airlines—we no longer have access to those points. Please rest assured that we are actively awaiting a response from them and will keep you informed of any updates.
What is funny I keep adding requests to refund points (as an award was not delivered) and provide the compensation for the waste of time - they simply keep ignoring it.
Truly outstanding service...