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Old Jun 10, 2025 | 4:55 am
  #4  
wuzziduzziman
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Join Date: Dec 2012
Location: BRU, POA
Programs: FB PfL, Latam Black, Azul Diamond, LH MM, Iberia plus, HH: Diamond, Bonvoy: Plat, ALL: Gold
Posts: 1,406
Originally Posted by JC1976
how did you make the change and what benefits from
the change?
I had an issue where the customer team in Brazil pointed me to a service team in Europe, since my account was opened with my belgian address and passport data from older times. I asked them to change it to my brazilian address, which involved sending a copy of my brazilian document & CPF.
No benefit other than being able to use regional call centers and elite service desks. (That said, I think it was a one-off issue with a specific employee, who was not in the mood to deal with my case. I had used the brazilian elite desk before without any issues....)
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