Originally Posted by
rylan
So the checkout 'feature' in the app doesn't work and been this way for multiple stays now over several months.
I try to use the checkout button, and get a bogus error something to the effect of 'currency selection is invalid'.
These are US hotels, paid with US credit card and only quoted in USD. There isn't even any option for me to select other currencies.
Marriott IT just keeps getting embarrassingly worse and worse.
I am sure they will eventually enhance it with “AI”…
Marriott using AI for room assignments?
I think I have had about 50% success with self checkout, not only with Marriott. So I generally don’t even bother with it anymore.
I also get folios emailed maybe 50% of the time.