Originally Posted by johan rebel
I used Privium a couple of hours ago, and there were four people ahead of me! Longest line ever, but nothing compared to the queues at the Koninklijke Marechaussee booths. I won't even mention the zoo at the KL luggage drop-off desks. Instead of waiting once in an orderly line at at check-in desk, pax now have to look for a free self-service check-in machine in the maze that KL has set up, then line up to get rid of their luggage (which they may never seen again, or at least not at the place and time expected, or in the condition expected). Today I even saw staff members directing pax to the ordinary check-in desks.
johan
four people - that would have made me ask for a refund
Fortunately I rarely check-in at Schiphol with luggage anymore, but if I did I'd definitely just go to the check-in desk. Have never had to wait in line at the WBC/Elite desks.
Originally Posted by COFF-Platinum
On a related issue, what is the succes rate people have been getting with the retina scans?
1 failure in about 100 and 1 random double check (getting sent to desk).