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Thread: Avios Account balance off by 10K between app and desktop
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Old Jun 9, 2025 | 1:07 am
  #8  
GlasgowBlue
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Join Date: May 2010
Location: Scotland
Programs: BA Exec Club (Gold - Thank-you BAHs)
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Originally Posted by Ldnn1
Have you tried clearing site data in your browser for BA.com? And/or a different browser?
This is what I need to do every time I login to BA.com from a browser.

The app shows an up to date list of transactions, total Avios and TPs, lifetime TPs, household Avios etc. Well, it did up until 3 days ago!

When logging on using Safari I find all these totals and the transactions are “stuck” at the point when I last cleared cookies and internet history. I do that and login in everything is up to date but then stuck at that point at subsequent logins, until I clear my internet history again. This is an issue that’s only developed in the last 2-3 months.
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