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Old Jun 9, 2025 | 12:45 am
  #3  
livious
All eyes on you!
15 Years on Site
 
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,432
Not sure if anyone has tried to the new Beta version of the website, but my goodness is it crap. We have a timetable change for a flight in October that the website and app would like us to confirm, but the only option we have is to cancel and get a full refund or "find other flights" (which does not work). The webpage has unfinished text and clearly features that are missing and/or broken. How on earth is this even considered Beta? Phone lines seem to be aware but it is unsettling that the phone agents are giving different info that the website/app are, which is very frustrating as in our case I believe the changes are affected by the minimum transfter time at CDG. Hard to know if we have a valid booking at this point and, in typical SAS fashion, we are just asked to call back again in a few weeks to see if this mess has sorted themselves out. Yikes!

Anyone else having strange experiences with the new website (well, the old on doesn't work either for us).
livious is offline