Originally Posted by
JohnnyP
Have reserved a car a few times in Bordeaux at the airport as a Hertz Platinum. No recognition, no upgrade, nada zilch zip. YMMV.
As Platinum, Rome-Termini provided best on the lot. Had booked a very low category.
As should be standard practice for everyone,
run a video of the entire vehicle before renting; including under-carriage, top of, interior, etc. There no such thing as being too careful. I will spare the details, but it was an exasperating drag-out fight to get a sizeable phantom damage charge removed. It seems as if I've never not had a fairly "dramatic" problem with something or another when renting w Hertz outside of the US.