Originally Posted by
N1120A
EXP desk, who was super nice btw, saw the flight still in the res on her end. She called the One World desk who apparently called IB and said the segment was still good. The IB and BA sites both still show the segment, so it isn't just an AA thing. I also saw that it isn't being sold anymore, which is why I pressed the issue.
This seems to be an IB disconnect.
Conspiracy vs C-up; IB (Express) playbook - send out canx emails way ahead of the two weeks window so they are exempt from eu261 comp, but don't actually canx the reservations so pax can't refund/rebook.
Are you book on AA8764? Can you even select seats?
Can you do 6/28 (Sat) which is on sale (even though it's not on EF, that itself strange). Or would you go via LHR?
Sorry about all this.